Note
Two of Pushover's @Vultr@twitter.com bare metal servers in their Seattle POP have been essentially down for going on 16 hours now due to ~60% packet loss on their network. They haven't provided any updates to my ticket or updated their network status page to reflect any outage. \
The only way I can get them to respond at all is to open a new ticket each time (I now have 3 open). Their only response beyond "we are currently working on your ticket" is this gem, telling me I'm SOL because it's the weekend (!)
Going on 27 hours of downtime now. @Vultr@twitter.com support staff have only updated my ticket to tell me to stop opening new tickets. No update on the actual packet loss problem or when it will be resolved.
Seconds_Behind_Master: 94658
🥴
Vultr finally resolved the problem this morning, 49 hours after I initially reported it.
"We found and issue on one of the upstream switches that had a failing process. We have corrected the issue and now I see no more errors accumulating."